No App Needed
Unlike old paper forms, customers don't need to download anything. They scan the QR code with their phone camera and start typing. It takes less than 30 seconds.
About TumaMaoni
Simplify Feedback
Collection & Analysis
TumaMaoni is a platform that helps businesses collect and analyze customer feedback through simple, modern technology. We empower entrepreneurs everywhere to make data-driven decisions.
Our Mission
Empowering Businesses Through Customer Insights
Not hearing from customers is a major obstacle to business growth. TumaMaoni is dedicated to solving that problem.
What We Believe
We believe every customer feedback is a golden opportunity to improve service. Our system provides an easy, affordable, and instant way for businesses to collect and evaluate feedback.
Our Goal
Our goal is to empower entrepreneurs everywhere, from small restaurants to large companies, to make decisions based on real data.
100%
Customer Privacy
How It Works
Simple Steps to Get Started
The entire process is designed to be simple and fast for you and your customers.
1
Sign Up
Create your business account in seconds. It's free to start.
2
Get QR Code
The system gives you a unique QR code with your business name and logo.
3
Collect Feedback
Display the QR in your shop. Customers scan it and leave feedback without sharing their phone number.
4
Analyze Data
Log into your dashboard to see detailed reports and areas for improvement.
Why TumaMaoni
Unique Features
Everything you need to collect, manage, and act on customer feedback.
Honest & Anonymous
Paper forms scare customers because they fear being identified. TumaMaoni keeps every response anonymous, so customers say what they really think, the good and the bad.
See Results Instantly
Forget digging through crumpled papers. Every feedback shows up on your dashboard in real time with ratings, categories, and trends, all organized and ready to read.
Download Reports
Export your feedback data as PDF or Excel files for team meetings, investor reports, or personal tracking. No more manual counting.
Works in Two Languages
Whether your customers speak Swahili or English, the feedback form automatically shows in their language. No confusion, no barriers.
We Help You Succeed
Our support team is available around the clock. Whether you need help setting up your QR code or understanding your reports, we're just a message away.
Co-Founder & Developer
Mohamed Sinani
Co-Founder & DeveloperTumaMaoni was co-founded by Mohamed Sinani, a student at Dar es Salaam Institute of Technology (DIT), known as dev meddy. The main goal of this system is to provide simple and modern tools to simplify feedback collection and data analysis for businesses and entrepreneurs.
Instagram Profile FAQ
Frequently Asked Questions
TumaMaoni is a digital feedback system that replaces old wooden suggestion boxes. Instead of paper forms that get lost or ignored, customers scan a QR code with their phone and leave feedback in seconds. You see every response instantly on your dashboard, organized, anonymous, and ready to act on.
Register your business for free, and the system generates a unique QR code with your logo. Print it and place it where customers can see it, on tables, at the counter, or on the door. Customers scan it with any phone camera, type their feedback, and it appears on your dashboard instantly. No app download, no account needed for the customer.
Yes! You can sign up, create your QR code, and start collecting feedback completely free. There's no limit on how many responses you receive. If you want extra features like the verified Bluetick badge and priority support, affordable paid plans are available.
TumaMaoni was co-founded by Mohamed Sinani (dev meddy), a software developer and student at Dar es Salaam Institute of Technology (DIT). He built TumaMaoni after seeing how many businesses struggle to collect and understand customer feedback using outdated methods.