We aim to respond to all inquiries within 24-72 hours.
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Frequently Asked Questions
How quickly will I get a response?
We aim to respond to all inquiries within 24 hours during business days (Monday-Friday, 9 AM - 5 PM EAT). For urgent matters, please mention "URGENT" in your subject line.
What information should I include in my message?
Please include your name, email, and a detailed description of your inquiry. If you're reporting a bug, include steps to reproduce the problem, your browser/device information, and any error messages.
Can I schedule a demo of TumaMaoni?
Yes! Please select "Sales & Pricing" as your subject and let us know your preferred date and time in your message.
Do you offer integration support?
Yes, we provide integration support for our API and third-party platform integrations. Please select "Technical Support" and specify which integration you need help with.
How can I provide feedback about the platform?
Please select "Product Feedback" as your subject. For feature requests, select "Feature Request" to ensure it goes to our product team.
